Skip to Content
Rudra Exim Ltd — Wholesalers & Distributors
Mon–Fri 08:00–18:00
Delivery 12:00–18:00
Suppliers 08:30–11:00 (24hr Notice)

Terms & Conditions

← Back to Registration

General

The company (“Vendor”) supplies goods to the purchaser (“Purchaser”). These Terms and Conditions apply to all contracts for the supply and sale of goods by Rudra Exim Ltd, registered in England (Company No. 10300581), with its registered office at 3 Wollaston Crescent, Burnt Mills, Basildon SS13 1QD.

1. ORDER

1.1 The order constitutes an offer by the Purchaser to purchase goods under these Terms and Conditions.

1.2 Orders confirmed in writing, electronically, or verbally shall be deemed valid and binding.

1.3 The Purchaser acknowledges that no reliance has been placed on any prior statements or representations.

1.4 The Vendor reserves the right to refuse fulfillment of any order where previous outstanding dues remain unpaid.

2. DELIVERY

2.1 Each delivery shall be accompanied by a delivery note specifying order details and quantities.

2.2 Delivery shall be made to the agreed location as specified in the order.

2.3 Risk in the goods shall pass to the Purchaser upon unloading at the delivery location.

2.4 The Purchaser must inspect goods at the time of delivery.

  • Claims for shortages or damage must be reported immediately.

  • Claims for short-dated goods (less than 3 months expiry) or shortages must be notified within 24 hours of delivery.

2.5 Delivery times are approximate, and the Vendor shall not be liable for delays.

2.6 Orders exceeding £25 within the M25 and Greater London area qualify for free delivery. All other deliveries may incur applicable charges.

2.7 The Purchaser must inform the Vendor of any parking restrictions at the delivery location. The Vendor shall not be liable for any penalties incurred.

2.8 Any third party collecting goods on behalf of the Purchaser does so at the Purchaser’s own risk.

3. RISK AND OWNERSHIP

3.1 Goods shall normally have a minimum shelf life of three (3) months unless otherwise stated.

3.2 Ownership (title) of the goods shall not pass to the Purchaser until full payment has been received by the Vendor.

3.3 In the event of non-payment or insolvency:

  • The Purchaser’s right to resell or use the goods shall cease immediately.

  • The Vendor reserves the right to reclaim the goods.

  • The Vendor may enter the Purchaser’s premises to recover such goods.

4. PRICES AND PAYMENT

4.1 Prices shall be as agreed on the date of dispatch.

4.2 All prices are exclusive of VAT, which shall be charged additionally where applicable.

4.3 Prices quoted are valid for 48 hours from the date of the order.

4.4 Payment shall be due upon delivery unless otherwise agreed in writing.

4.5 Late payments shall incur interest at a rate of 3% per annum above the Barclays base rate.

4.6 The Purchaser shall be liable for any bank charges incurred due to returned payments, and the Vendor reserves the right to charge statutory interest on overdue balances.

5. LIMITATION OF LIABILITY

Nothing in these Terms and Conditions shall limit or exclude liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded under applicable UK law

6. DATA PROTECTION

6.1 Telephone calls may be recorded for monitoring and training purposes.

6.2 The Vendor reserves the right to:

  • Conduct credit checks and obtain references

  • Store, process, and use personal data for legitimate business purposes, including marketing

6.3 Personal data may be disclosed where required by law or requested by governmental or regulatory authorities.

7. GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and construed in accordance with English law.

Any disputes arising shall be referred to arbitration by a single arbitrator appointed by the parties, or in the absence of agreement, by the President of the Chartered Institute of Arbitration (UK).