Frequently Asked Questions
Find answers to common questions about ordering, delivery and your account.
ORDERING
Yes, absolutely anyone can shop at Rudra Exim Ltd. Whether
you are a chef buying quality food for your restaurant or a
household looking to make bulk savings on premium
ingredients and home essentials.
There is no membership required and no fees. You can simply create an account and start shopping online.
There is no membership required and no fees. You can simply create an account and start shopping online.
From the My Orders page you will see a
Track Order button
next to orders currently out for delivery. This will display
the estimated arrival time of your order.
After logging in, click the search field to see a list of
common searches with Favourites and
Recent Purchases displayed at the top.
You can also find these links under the Browse & Shop menu.
You can also find these links under the Browse & Shop menu.
No. You can start a basket and continue adding items over
several hours or even days.
Your basket will be saved until you either delete it or complete checkout. Once a delivery slot expires, you may need to select a new slot.
Your basket will be saved until you either delete it or complete checkout. Once a delivery slot expires, you may need to select a new slot.